Orders placed Mon-Fri (excluding holidays) before 2 pm PST will typically be fulfilled and shipped within 48 hours. All orders received after 2pm PST will begin processing the next business day. Orders placed on Friday after 2pm PST will be processed the following Monday.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address, payment verification or holidays.
Free shipping is applied to all US Domestic orders of $25+. Domestic orders are shipped via USPS Priority, FedEx Express Saver, and FedEx 2 Day.
International orders are shipped via FedEx Economy; please allow 48 hours for processing.
Please note that Tailored Union is not responsible for lost or stolen packages, additional duties, custom fees, taxes, and the cost of return shipping for refused shipments. Please be aware of your country’s customs policies, as custom duties may be added and collected before you are able to receive your shipment.
Returns & Exchanges
We will gladly accept returns on full priced items in new condition. Returned merchandise must be unworn with original packaging intact and returned within 14 days of receiving your order.
Please email firstname.lastname@example.org for all return and exchange requests. Include your order number, styles you would like to return/exchange and reason for return/exchange.
Returns maybe eligible for store credit.
For returning orders made in the U.S, a $6 restocking will be deducted from your refund amount to cover the cost of the return shipping and processing.
All international orders are responsible for duties, taxes, and the cost of return shipping.
We do not offer returns, refunds or exchanges on items marked “Final Sale”. All bundles and gift boxes are Final Sale.
We do not offer returns/refunds on promo code sales, other than our welcome discount. Any merchandise bought with a promo code, may be sent back for an exchange or store credit.
We will do our best to accommodate your exchange request on a case-by-case basis.
Exchanges and store credit will receive courtesy pre-paid return labels. Replacement items for all exchanges will be shipped upon acceptance of merchandise, based on availability.
All refunds, exchanges, or store credit will be issued once the return is received in our warehouse and reviewed.
Subscribe to our newsletter and receive a 15% off regular priced items on your first order. Discount codes exclude sale items and cannot be combined with promotional deals.