A: COVID-19 Update: In order to protect our employees and limit the spread of COVID-19, orders will now ship on Monday, Wednesday, and Friday. If an order is received after 11 a.m. on either of those days, it will go out on the next shipping day.
A: Orders received before 12 p.m. PST will ship same day. Orders received after this time will ship next day.
A: Orders will ship from our warehouse in Sorrento Valley, CA.
A: Once orders are shipped, you will be emailed a tracking number for the shipment.
A: There is a very small chance of being able to change the order once it has been placed. If you are trying to make a change, email us immediately at email@example.com and we will try to address the change if possible.
A: We accept all major credit cards.
A: Sales tax will be charged for all orders.
Returns & Exchanges
A: Any product ordered through the site can be returned within 30 days as long as it has not be worn and packaging is intact. Product purchased from a retailer must be returned to the retailer. Further questions, email firstname.lastname@example.org.
A: If a product needs to be returned for exchange or due to warranty issues, please contact us email@example.com. Upon approval, product can be sent to the address below:
Attn: Tailored Union
10373 Roselle St. Suite 110
San Diego, CA 92121
A: We believe strongly in the quality in our product and that you should never have an issue with it. However, sometimes things slip through the cracks. In these cases, please contact us within 30 days of purchase at firstname.lastname@example.org to begin the return process.
Washing & Care
A: Your Tailored Union socks are like a fine art piece that needs to be treated with care. Wash your socks inside out with like colors on delicate. Tumble dry on low heat to keep your socks in the best condition possible.